About our products and services:
Are all of your products authentic?
We guarantee that all of our products are 100% Authentic. For Eyes eyewear is an authorised retailer; all of our products are entirely genuine and purchased directly from the brand manufacturers. This allows us to offer you the latest eyewear trends at extremely competitive prices.
Is my order inspected before it is shipped?
We pride ourselves on quality and excellence in our service. Every order is checked and all of the eyewear is thoroughly inspected, cleaned, and securely packaged before it is dispatched to you.
What accessories do I receive with my eyewear?
We always include all the materials provided for your eyewear from the brand. All of the eyewear comes with a protective storage item and cleaning cloth. Some products may have more accessories included.
Why didn’t I receive a hard case with my eyewear?
Some eyewear are supplied with a hard case, and some with a soft case/pouch. We can’t control the accessories the brand supplies us with; however, we can promise you that your eyewear will come with its original packaging, inclusive of all accessories, as provided by the brand.
Can you fix my glasses if they're damaged?
You will need to give us a call or email us regarding the issue and we will advise you .